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Frequently Asked Questions
Booking & Arrival

Arrival Times

ARRIVALS FROM

Reception opens for new arrivals from:

  • 9am for playground field non-electric and paddocks bookings
  • 11am for playground field electric and off-peak hardstanding bookings

It is essential to please not arrive on site before these times.

LATEST ARRIVAL

The latest arrival time is 8.30pm. All arrivals later than this are strictly by permission only, which must be obtained in advance by email (best by reply to your booking confirmation email).

VEHICLE MOVEMENT

No vehicle movement is permitted on the campsite between the hours of 10.30pm and 6am. Outside of this period, no vehicle is to progress beyond the car park in the main farm courtyard on any late arrival or return.

ALL-QUIET PAST 11PM

We operate a strict policy of all-quiet after 11pm. After 11pm, all social events must have completely wound down, and movement around the grounds should be kept to an absolute minimum.

DEPARTURE TIME

All campers must have vacated their pitch area by 11am on the day of departure.

Payment & Cancellation

The payment and cancellation related policies in effect may vary seasonally, and between the different field options that we offer. So, to see the exact policies for your requirements and dates, it is necessary to advance through the initial stages of the booking process to the point that the panel of itemised prices is shown - from where it's possible to open up the applicable policies.

The applicable policies are also reproduced in full at the foot of booking confirmation emails.

Some essential policies are universal to all bookings however:

  • Refunds are not given
  • Deposits are not charged
  • Full payment can be made no earlier than four weeks before the scheduled date of arrival
  • Full payment must be made no later than the end of day seven days ahead of arrival (which is referred to as the payment cut-off point), else a booking is automatically cancelled
  • Where payments have been made towards a booking on which an outstanding balance remains payable at the payment cut-off point, the system will cancel the booking and issue a credit for the balance of payments made thus far.
  • Bookings are subject to a booking lock-in point. This does vary depending on the field option and time of year, but is generally four days before the scheduled date of arrival. In that case, for a Friday arrival, make your final changes by Monday evening, because the booking will lock-in from 12am, Tuesday morning. Past the booking lock-in point: under no circumstance will credits be issued should you cancel or otherwise not attend on the dates you have booked for; the date of arrival and field option can no longer be changed; the number of nights staying can no longer be reduced.

Booking to Fish

Prior arrangement is not required (or is in fact available) for campers looking to fish—so you don't need to mention that you will be fishing when you book.

All that is required is to purchase fishing day tickets at campsite reception at some point after your arrival, and (strictly) before looking to set up on any particular swim.

Day tickets are not available from the fishing warden directly—so never set up on a swim with the expectation that the warden will subsequently sell you a ticket, you must first purchase tickets at reception.

For all further information about fishing, please click through to our fishery's own website at the link below. If you do need to contact us with fishing related enquiries, please best use the contact page found on the fishing website to get in touch with the fishing warden directly.

Updating Bookings

Bookings are easily updated or cancelled online via the booking update service. Just click the booking update service button in your booking confirmation email (no password is required).

If you have misplaced your booking confirmation email, then click through to the booking service below, find where it says Access My Booking, and submit the email address used when placing the booking.

Groups & Placement

Groups Allowed

We cater to family and mature adult groups only, subject to strict limits on the maximum number of tents or vans permitted in any single camp.

To support our intention to ensure an ideal family camping environment, we very strictly do not cater to groups that are:

  • Under 40s adults without accompanying children
  • Stag/hen/wedding or adult birthday party associated events
  • School class associated/open invitation events*
  • Predominantly under 21s with accompanying adults
  • Any number of unaccompanied youths**
* Plans should never be made for any kind of event where final numbers can not be determined because, despite the best of initial intentions or promises, numbers invariably end up exceeding the maximum group size.
** Except DofE expeditions arranged through an official school body

We regret that we also do not cater to any number of unaccompanied under 21 year olds - or any group with a majority of under 21s, with or without adult accompaniment. The only exception to this is with DofE expeditions prearranged with us by an official school body.

For the essential information on group camping, including the maximum permitted group sizes, please click below

Being Placed with Friends

Note that there are strict limits to the maximum number of vans or tents that are permitted to form a single camp.

Besides that, it is easy to ensure you are guaranteed space to pitch together with your accompanying friends or family. All that is necessary is to make sure each party adds the exact same common group name to their bookings (the group name box is found at the contact details stage of the booking process). Apart from that, no additional information (or confirmation from us) is required.

Pitches are allocated on arrival only, according to the dispersal of pitches at that point. You can mention to the warden then that you are joining friends if you like. However, availability is carefully controlled so that there is ample space for all multiple tent/van parties (up to the permitted maximum number) to set up together.

To see the current maximum permitted group sizes, and for other advice on booking for more than one tent or van, please click below:

Reserving a Pitch Location

Beyond the choice of field (the playground field or the paddocks), all pitch locations within the fields are allocated on arrival only.

We appreciate that many campers (and groups) might have a preferred pitch location they would like to request in advance (in their chosen field).

However, given the flux of arrivals and departures in warmer months, the only way to effectively promise anyone that a specific pitch or area would be available for them on their arrival, would be to divide the field up into demarcated numbered pitches and have the booking system manage allocation.

If you have camped with us before, you will understand how very considerably that would alter the current more informal dynamic - where everyone always manages to comfortably fit in around everyone else, with almost invariably, everyone content with their location.

Because it doesn't seem correct to offer to any one person what must ultimately be denied to another, pitch locations are therefore allocated on arrival only in all cases.

In warmer months, a warden will meet you on arrival and will try to accommodate your first choices as far as their other considerations permit.

With hardstanding pitches in the off-peak season (October to May), all pitches are numbered — but, our system does not allocate a particular numbered pitch to any guest in advance. Instead, arrivals are free to occupy any vacant numbered pitch according to the instructions (and map) linked to in their booking confirmation email.

Social Events & Noise

Although we do permit small number of tents and vans to gather together in group camps, any social event in the evening must stay sensible - with everything winding down fully by the 11pm all-quiet.

Although we do permit small number of tents and vans to gather together in group camps, any social event in the evening must stay sensible - with everything winding down fully by the 11pm all-quiet.

Note that we do not permit groups of singles or young couples, stag or hen dos, weddings, or adult birthday parties.

Amenities

Serving Hot Food

The Onsite Shop

Our onsite shop is generally open from Easter to the end of September.
What we do have
Bean to cup coffee machine (tea and hot chocolate also)
Fresh bread & milk
Bags of ice
Grocery staples
Sweets & ice Cream
Marshmallows
Preserves & cakes
Home-grown free-range eggs
Locally produced bacon, sausages, burgers
Smokeless logs, kindling, fire-lighters
Disposable gas cartridges (220gm & 450g screw top, 190gm pierceable)
Children's toys
What we don't have
Tents/camping equipment
Fishing rods to hire or purchase

Playground Opening Dates

The playground is expected to remain open across the winter period this year

However, in the off-peak period, we do reserve the right to close the playground at short notice, which will happen in the event of significant rain/snow fall.

We will, of course, be sure to advertise any closure here as soon as that is evident.

Note that in the event of unexpected closure of the playground (for any reason), this will have no bearing on the rates payable on bookings or the applicable terms and conditions (including cancellation and credit award stipulations).

Disabled facilities

We have multiple disabled access showers and toilets across our facilities blocks.

Public Transport

Unfortunately there are no public transport links within walking distance to the campsite.

Henfield is served by the Brighton-Horsham Bus Route 17. Taxi services local to Henfield are mostly single operators - so we recommend finding one online in advance, to make sure you have a taxi arranged before setting out.

You can walk from Henfield (about two miles from Blacklands) across country, but only if you are prepared to carry everything on your back of course. The public footpaths are not always clear as actual paths - in places, it's necessary to cross or skirt open fields instinctively before the path becomes obvious again. Follow the purple route HERE - and please bear the very distinct possibility of getting lost in mind.

Hassocks, 5.4 miles away, is served by train from London and Brighton. A taxi ride from Hassocks train station costs in the region of £20 – call Five Star Taxis on 01273 846666.

Hiring a Tent

We do not have tents for hire we are afraid. For all camping and touring, it is necessary to bring (and erect) your own tent, trailer tent, caravan, or motor van.

Regulations

Youths

We regret that we do not cater to any number of unaccompanied under 21 year olds - or any group with a majority of under 21s, with or without adult accompaniment. The only exception to this is with DofE expeditions prearranged with us by an official school body.

Music

Music is permitted, but only when taking every consideration for others around you.

Please bear in mind that this is a rural setting where we wish to maintain a back-to-nature ambience.

So all radio/tv/music must be kept to the lowest of volumes only - so as not to be audible or disturbing to your neighbours in any way.

Commercial/Sign Written Vehicles

Commercial and sign written vehicles can be brought on site, but once any camping gear has been unloaded, they must then be parked up in a designated area for commercial vehicles.

The vehicle will be free to leave the campsite (to then return to the designated area) during your stay—but it must not progress from the designated area onto the campsite again until it comes time to load up on departure. Note that the designated area will likely not be close to your actual pitching area.

Dogs

Dogs are permitted, but must be kept on a lead at all times.

Do not bring dogs that are prone to barking, and of course, please clean up dog mess immediately afterwards, both on the grounds, and from the surrounding area.

Campfires

Note that fires directly on the ground are not permitted.

But we do permit (and hire out) fire pits - which prove perfect to build a very nice (and safely sized) mini-campfire.

Don't forget to add fire pit hire to your booking if you wish to make use of one during your stay.

Logs and kindling are available to buy onsite (in the warmer months when reception is open).

Note that it is absolutely forbidden to collect ground (or fresh!) wood anywhere on site or in the local area. Such wood burns with a very great amount of smoke.

Fire Regulations

  • Fires are permitted only in fire pits hired directly from us. These fire pits are generally about 30cm in diameter. Portable BBQs may also be used but must be raised from the ground adequately so as not to burn the grass in any way.
  • The only wood that is permissible to use on the campsite are the logs we sell in our onsite store. This is not for reasons of profit (it will be difficult to beat our logs on price) - but to ensure that only smokeless fuels are used, which saves the campsite from choking on smoke and fumes.
  • Under no circumstance whatsoever should wood or kindling be collected from the campsite grounds or local area.
  • Cooking on fire pits/BBQs is permitted. Note that our fire pits do not come with a griddle — but you are welcome to bring your own. Please ensure that the remains of any food are removed from the actual fire pit before returning them.
  • A full bucket of water must always be at the ready directly next to any fire pit or BBQ that has been lit but not yet cooled to ambient temperature.
  • For the above, YOU MUST BRING YOUR OWN BUCKET WITH YOU.

Swimming/Boating on the Lake

The lake is dedicated to fishing, so unfortunately for those who might like to take a dip, or go for a paddle, there is in strictly no swimming or boating on the lake of any kind.

Car By Pitch

In the playground field cars are parked up around the edges of the field, so cars will be close to pitch locations, but in most cases, not directly besides.

In the paddocks cars can be parked directly next to pitch locations.

Seasonal Pitches/Van Storage

No seasonal pitch arrangements. .

All camping and touring is charged at the standard nightly rates, regardless of the length or season of stay, with no long stay discounts in place.

Please note also that there is no provision for caravan or motor van storage.

Please see our complete campsite regulations below
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